At Mixcorp, we strive to provide high-quality design and creative services tailored to your needs. This Refund Policy outlines the conditions under which refunds may be issued.

1. Services Eligibility for Refund

Due to the nature of digital and creative services, refunds are only provided under the following conditions:

• If a project has not yet been started after payment.
• If we fail to deliver the agreed-upon services within the specified timeline and no alternative arrangement is made.
• If a technical error on our end prevents us from completing the service.

2. Non-Refundable Cases

Refunds will not be provided in the following situations:

• Change of mind after services have started.
• Delays caused by client-side factors (e.g., late responses, incomplete requirements, or unavailable assets).
• Work that has been partially or fully delivered.
• Customized or personalized services already completed.

3. Refund Process

• All refund requests must be submitted in writing via email at mixcorp3@gmail.com
• Eligible refunds will be processed within 7–14 business days from approval.
• Refunds will be issued via the original payment method.

4. Project Revisions & Alternatives

Instead of a refund, we may offer:

• Project revisions and modifications to meet your expectations.
• A credit balance that can be used for future services with Mixcorp.

5. Contact Us

For refund inquiries, please contact: mixcorp3@gmail.com